EYES ON THE LAKE

Q: How can I reach the property?

A: The property is located 65 km from Pune International Airport, and 15 km from Awas Bus Stand. We can provide additional directions after your booking is confirmed.

Q: Is it possible to drive right up to the entrance?

A: Yes, you can drive directly up to the entrance.

Q: Is parking available on-site?

A: Yes, there is parking available for up to four vehicles.

Q: Is the property accessible for seniors, wheelchair users, and people with mobility issues?

A: Yes, the property is accessible for those with mobility challenges, with one room located on the ground floor.

Q: How many guests can the property accommodate?

A: The property can host groups of up to 8 people as a complete unit.

Q: Is this a standalone property or part of a community?

A: This is a standalone property.

Q: Can I book the villa for a day picnic?

A: Yes, day bookings for picnics are available at a reduced cost. Please contact us at info@skygramstays.in with your details, and we’ll assist you.

Q: Can events be hosted here?

A: Yes, the property is suitable for hosting events.

Q: Can SkyGram assist in event planning?

A: Absolutely! We offer event services such as catering, live music, and decorations. Whether it’s a small celebration or a large wedding, we can help bring your vision to life.

Q: Is there accommodation for drivers and personal staff?

A: We’re unable to provide accommodations for personal staff.

Q: Can I reserve only some of the rooms?

A: Yes, you can book as many rooms as needed, starting with a minimum of one. For more information, feel free to contact us at 9226784221 or arrange a callback.

Q: Can I bring my pet along?

A: We love pets, but unfortunately, this property is not pet-friendly. Please check other pet-friendly options.

Q: Can I book the property for a photoshoot?

A: Yes, photoshoots are permitted. The pricing may vary based on the nature of the shoot. For more details, contact us at info@skygramstays.in.

Q: Will there be staff available to assist us?

A: Yes, a trained caretaker is present on-site for housekeeping and assistance. Additional help may be available at a small fee.

Q: Are meals provided, and is non-vegetarian food allowed?

A: Guests can use the kitchen for reheating or infant food preparation. Full meal preparations are restricted. Meals and BBQ services are available at an extra cost. Food delivery services are not available in Alibaug.

Q: What is included in the kitchen amenities?

A: The kitchen includes a microwave, gas stove, refrigerator, water purifier, mixer, and tableware.

Q: How often can I request a linen change?

A: Fresh linen is provided upon arrival, and changes are available on request to conserve water.

Q: Is there WiFi access?

A: WiFi is available but dependent on network availability.

Q: Is there a power backup?

A: The property has an inverter for lights and fans (4-hour limit) and a generator (8-hour limit) for all appliances, including ACs. One tank of diesel is provided, with additional charges if more is needed.

Q: Are there any additional amenities?

A: BBQ is available for an extra charge, and the washing machine and dryer can be used once daily at no extra cost. Note that all services are subject to an 18% GST.

Q: What activities are available on-site?

A: Enjoy quality time in a beautiful setting with a pool, card and board games, outdoor seating, and scenic views.

Q: What activities are available nearby?

A: Nearby attractions include Bhatgar Dam, Indulge in some fun activities at the adventure park nearby, that include ATV track, Archery, Rock climbing etc. Relive the past at Raireshwar Fort, located on a plateau covered with a blanket of beautiful flowers during monsoon.

Q: Do guests need to bring identification?

A: Yes, all guests should have a government-issued ID, which the caretaker may request upon check-in.

Q: Is alcohol consumption permitted?

A: Yes, alcohol is allowed, but we ask that you enjoy responsibly.

Q: Is smoking allowed?

A: Smoking is allowed outdoors and on balconies; however, indoor smoking is prohibited.

Q: Are drugs allowed?

A: No, drug use or illegal activities will be reported to the authorities.

Q: Can we play loud music?

A: Loud music is not allowed outdoors after 10 pm, but indoor music has no time restrictions.

Q: Are unmarried couples allowed to stay?

A: Yes, as long as both are adults with valid IDs and not involved in any illegal activities.

Q: Is the property LGBTQ-friendly?

A: Yes, we welcome everyone regardless of their gender identity or sexual orientation.

Q: Are there any specific pool rules?

A: The pool is 24×12 ft and 4 ft deep. Children should be supervised, and food, drinks, and glassware are prohibited around the pool for safety.

Q: Are any areas of the property restricted?

A: No, guests have unrestricted access to all areas of the house.

Q: Are there any other guidelines to keep in mind?

A: Security cameras are installed around the house. Male-only groups are not allowed, and mobile networks like Airtel work well in the area. Note that there may be insects during monsoon, and the roads can be challenging.

Q: Can I invite day visitors?

A: Generally, day visitors are not permitted, but exceptions may be made with prior permission and reasonable limitations. Additional charges may apply.

Q: What conduct is expected from guests?

A: We encourage respectful behavior towards the staff and surrounding areas to ensure a pleasant stay for everyone.

Q: When is my booking confirmed?

A: Your booking is confirmed once full payment is received and you receive a confirmation email.

Q: How can I make payments?

A: Payments can be made online or by contacting a Skygram representative for bank details.

Q: What is the cancellation policy?

A: Cancellations made 15+ days before check-in will receive a credit note. Cancellations within 15 days receive a 50% credit note. Cancellations within 3 days are non-refundable. During government-imposed travel restrictions, cancellations 15+ days prior will receive a credit note valid for a year, subject to availability and rates at re-booking.

Q: How do I pay for extra services?

A: Most extras are payable in cash on-site. Specific payment details can be arranged with a representative.

Q: What is the process for paying the security deposit and receiving it back?

A: A security deposit of Rs. 15,000 is payable with the booking amount. If house rules are followed, it will be refunded within five working days via a simple link.

Q: What are the guidelines on access and interaction with the host?

A: Guests have full access to the villa. Although the host is not on-site, they are reachable by phone or message. A caretaker is present to assist with any needs.